The Portal has been designed for lodging complaints by user. They can lodge Complaint here indicating issues or problems faced by them while working on our website instead of sending emails to the support. It has been designed in a manner that the user can explain issues faced and upload screenshots of pages where they faced the problem, for quick redressal of grievances.
Having this portal has the following advantages:
Note: The Grievance Officer shall redress the grievances or provider of information expeditiously within 3 working days from the date of receipt of grievance.
NOTE: If your payment is debited from your account but its still not reflected in our system then please don't panic we check for those type of transactions every end of the working day, and update their status in our system and provide them certificate, you can anytime write us if you have any concern, You will get reply within 48 hours excluding Saturday/Sunday.